Warranty
One Year: Building Structure, Fixtures and Fittings
All Express Portables buildings, including all fixtures and fittings supplied with our portable buildings, are protected by a one-year warranty.
Express Portables will replace faults in the product or workmanship for one year after the customer's delivery date. All disconnection, removal, installation and reconnection of services, fixtures and fittings are at the seller's sole discretion.
Delivery of replacement fixtures and fittings will be the responsibility of Express Portables if the claim falls within the one-year warranty period.
Exclusion Clauses
- The warranty is void if Express Portables buildings are placed within 15m of saltwater bodies or if the building is directly affected by saltwater.
- Pest control is the responsibility of the owner. Proof of pest control is required when making a claim
Replacements & Repairs
In the event a replacement part/material is sent to the customer or affiliated party by Express Portables, these parts are to be fitted at the customers own expense.
Any repairs or replacements on buildings completed by the customer or tradesperson are at the customers own expense unless agreed by Express Portables in writing.
Storage Fees
If the customer is unable to receive delivery, Express Portables can apply storage fees as follows, and you agree to settle any additional invoices within 24 hours of receipt:
- For 20ft units, a storage fee of $35.00 per product per week will apply until delivery or pickup is completed.
- For 40ft units, a storage fee of $75.00 per product per week will apply until delivery or pickup is completed.
- All other products will incur a storage fee of $15.00 per product per week until delivery or pickup is completed.